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What is reasonable management action?

In Queensland, mental injury claims caused by reasonable management action, when it’s taken in a reasonable way, are excluded from worker’s compensation. 

Management actions can’t be considered bullying if they are done in a lawful and reasonable way, taking the unique circumstances into account.

Management action means steps your workplace takes to manage your workers’ employment.

This could include, but isn’t limited to:

  • giving feedback on, or managing, a worker’s performance
  • investigating complaints and misconduct
  • changing a worker’s role
  • taking disciplinary action, such as dismissing a worker.

WorkCover QLD have put this document together for employers, to help understand what is reasonable management action –https://acrobat.adobe.com/id/urn:aaid:sc:AP:4424e7c3-4a63-447f-9dd7-a3d6d58207b5

Ask HRM today if you need any assistance navigating this is your workplace.

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